Our purpose is simple: to earn your business by providing the best customer service experience.
Several years ago, we began as an idea. Today, that idea has come to fruition and we are a full-service, independent escrow company licensed by the Department of Financial Protection and Innovation, with residential, commercial, holding, new construction escrows, and more. That “more” is providing the best customer service, customer experience, and company culture in a sustainable way without compromising our high level of standard.
Over the years, one thing that’s remained constant is our commitment to innovating and improving ourselves to meet the needs of our customers and the ever-changing market. Icon Escrow is prepared for the future. Our deliberate and steady growth enables us to continue innovating and developing new solutions that will help us better serve our customers. Icon Escrows settlement agents get the job done with efficiency and accuracy.
Culture
At Icon, we strive to create a company culture that is forward-thinking, fun, promotes individualism and creativity, and encourages a healthy work-life balance.
As part of our commitment to diversity and inclusion, we’re cultivating an equitable and empathetic workplace, a listening and learning culture, an empowered and inspired community.
Through transparency and integrity, we are committed in heart and mind to build life-long relationships with our clients, partners, and all stakeholders.
Live Our Values
These core values create a framework for Icon’s actions. These values guide everything we do, including how we interact with our employees, how we interact with customers, and how we interact with our vendors and business partnerships.
As we grow, our processes and strategies may change, but our core values will remain the same.
- Be Passionate and Determined
- Mean what you say and say what you mean
- Pursue Growth through Learning
- Less is More
- Deliver the Ultimate Customer Experience
- Be Open-Minded, Creative, and Fun
- Build Relationships with Open and Honest Communication
- Be Humble